Soldexel SAS. Committed to its customers
In compliance with current regulations, we provide you with our Return and Warranty policies. Click on the following links to view the documentation.
La transición energética en Colombia avanza con fuerza, impulsando la adopción de fuentes renovables y promoviendo soluciones que permitan ampliar la cobertura eléctrica en todo el país. Este proceso es especialmente relevante en las Zonas No Interconectadas (ZNI), donde más de un millón de personas aún dependen de sistemas aislados o de baja confiabilidad. Según el Departamento Nacional de Planeación, las fuentes renovables —particularmente la energía solar y eólica— representan hoy una alternativa viable para cerrar brechas energéticas y garantizar un acceso seguro y sostenible a la electricidad.
“La ciencia no es más que perversión en sí misma a menos que tenga como objetivo último mejorar la humanidad”
Nikola Tesla
Además, entidades como el Instituto de Planificación y Promoción de Soluciones Energéticas para Zonas No Interconectadas (IPSE) han destacado que la transición energética justa requiere infraestructuras eléctricas confiables, certificadas y adaptadas a condiciones ambientales retadoras. Aquí es donde empresas especializadas —como Soldexel— pueden aportar soluciones robustas, seguras y certificadas para entornos exigentes, ayudando a garantizar sistemas eléctricos duraderos y compatibles con la normatividad vigente.
La apertura a tecnologías renovables, la instalación de microrredes, la expansión de proyectos solares fotovoltaicos y el fortalecimiento de la red eléctrica representan oportunidades clave para avanzar hacia un país más sostenible, competitivo y energéticamente seguro. La transición energética no solo marca un cambio tecnológico, sino también una transformación social que busca mejorar la calidad de vida y promover el desarrollo en regiones históricamente desconectadas.
Energía renovable en Colombia: resolver el trilema energético.
Transición energética justa para la superación de brechas energéticas.
Energía renovable distribuida en Colombia: Desbloqueando la inversión privada para zonas no interconectadas.
Zonas No Interconectadas. Transición energética justa y soluciones energéticas en ZNI.
Avances recientes en energías solar y eólica en Colombia.
Energía solar fotovoltaica en zonas no interconectadas: oportunidades y perspectivas.
In compliance with current regulations, we provide you with our Return and Warranty policies. Click on the following links to view the documentation.
Domestic and International
We accept all payment methods.
We have a factory outlet
1. IDENTIFICATION OF THE DATA CONTROLLER
In compliance with Law 1581 of 2012, Decree 1377 of 2013, and other applicable provisions concerning personal data protection, please be advised that the entity responsible for processing personal data is:
• Legal Name: SOLDEXEL S.A.S.
• Tax ID. 900.106.777-5
• Registered Office: Bogotá D.C, Colombia.
• Address: Avenida 1.ª de Mayo No. 27-50, Barrio Santander
• Website: www.soldexel.com
• PBX: (57-1) 756 1886
• Contact Emails by Stakeholder Group:
➢ Clients: ventas@soldexel.com
➢ Suppliers: compras@soldexel.com
➢ Employees: rhumanos@soldexel.com
2. INTRODUCTION
The purpose of this policy is to delineate the guidelines and directives governing the processing of personal data collected, stored, utilized, processed, transmitted, or erased by SOLDEXEL S.A.S., within the scope of its commercial, contractual, labor, and legal operations.
SOLDEXEL S.A.S., acting as the data controller, ensures the protection of data subjects' rights, in strict adherence to the principles stipulated in Colombian habeas data legislation. This policy is applicable to the personal data of:
• Current and potential clients
• Suppliers and contractors
• Employees and former employees
• Shareholders and partners
• Candidates for selection processes
• Website users
• Any third party who has provided personal information to the company
3. PRINCIPLES APPLICABLE TO DATA PROCESSING
The processing of personal data at SOLDEXEL S.A.S. is carried out in accordance with the
following principles:
• Legality: Data processing complies with current legislation.
• Purpose: Data is collected for legitimate, specific, explicit,
and informed purposes.
• Freedom: Data processing is only conducted with the prior, express, and
informed consent of the data subject.
• Accuracy or Quality: Information must be accurate, complete, updated,
verifiable, and understandable.
• Transparency: The data subject's right to know how their data is used is guaranteed at
any time.
• Restricted Access and Circulation: Only authorized personnel access data, adhering to
principles of necessity and confidentiality.
• Security: Administrative, technical, and human measures are implemented to protect
data.
• Confidentiality: All individuals involved in data processing are obligated to
ensure the privacy of the information.
4. PURPOSE OF DATA PROCESSING
Personal data will be processed solely for legitimate, contractual, employment,
commercial, administrative, and legal purposes, as applicable, including:
• Management of contractual, commercial, and employment relationships.
• Compliance with legal, regulatory, and contractual obligations.
• Recruitment, hiring, and human talent management processes.
• Institutional communication and dissemination of relevant information.
• Accounting, fiscal, and tax administration.
• Compliance with the provisions of the Business Transparency and Ethics Program,
and other corporate management systems.
Data processing activities include, among others, the collection, storage,
updating, use, circulation, transmission, and deletion of data.
4. SCOPE OF APPLICATION.
This policy applies to the processing of personal data carried out by SOLDEXEL S.A.S.,
regardless of the collection method (physical or digital), and pertains to all data subjects
with whom it maintains a contractual, commercial, employment, or any other type of relationship,
whose data is contained in its databases.
5. DATA SUBJECT AUTHORIZATION
SOLDEXEL S.A.S. may obtain authorization for the processing of personal data
through written, digital, or oral means, or through unequivocal actions by the data subject,
provided that these methods allow verification of consent and ensure it is prior, express, and
informed.
In all cases, the organization will ensure the traceability, preservation, and custody of
records evidencing consent, in accordance with the principles of transparency,
demonstrated accountability, and respect for the data subject's rights.
6. DATA TRANSMISSION AND TRANSFER TO THIRD PARTIES
Stored personal data may be shared with third parties, only
when:
• There is prior and express authorization from the data subject.
• It is necessary for the fulfillment of legal or contractual obligations.
• Processing is delegated to a third party under a contract that ensures adequate
conditions of security, confidentiality, and adherence to ethical principles.
In all cases, it will be verified that recipients comply with standards compatible with
this policy and the company's Business Transparency and Ethics Program.
7. CHANNELS FOR INQUIRIES AND COMPLAINTS
Data subjects may exercise their rights of access, updating, rectification, deletion, or
revocation of authorization through the following channels:
• Email: servicioalcliente@soldexel.com
• Phone: (57-1) 756 1886
• Address: Av. 1.º de Mayo No. 27-50, Bogotá D.C.
All requests will be addressed within the legal timeframes established by Law
1581 of 2012.
8. POLICY VALIDITY
This policy comes into effect on December 1, 2021, and will remain valid
as long as a legal or contractual relationship exists with the data subjects or as long as it is
necessary for the fulfillment of the described purposes. Any modifications will be
published promptly and communicated to interested parties.